Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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The New York bank's AI research group has published 400 papers, according to new research from Evident; TD Bank Group's Layer 6 unit published 14 last year. These groups work to solve real-life problems in the business units.
February 22 -
For customers who are declined through traditional underwriting models, artificial intelligence models that can take in more data take a wider lens of creditworthiness.
February 15 -
Eric Siegel, author of the book 'The AI Playbook,' explains what it takes to get traditional and advanced artificial intelligence projects from idea to execution.
February 13 -
Eric Siegel, author of the book The AI Playbook, explains what it takes to take traditional and advanced artificial intelligence projects from idea to execution.
February 13 -
Most large banks now have a C-suite officer overseeing AI. Here's why and what such a job entails.
February 12 -
It's early days in the Connecticut bank's testing of Cascading AI, but one clear benefit has emerged: The software can handle the many inquiries that come in on Friday nights, after loan officers have gone home.
February 8 -
When customers are targeted directly with fake text messages that lead to account takeover, artificial intelligence, and in some cases generative AI, can play a role in fighting the fraud, experts say.
February 5 -
The neobank doubled its membership to five million consumers and hired 200 people last year. Founder and CEO Renaud Laplanche explains how it fared during a time when many fintechs struggled.
January 30 -
As regulators repeatedly press banks and fintechs to make sure their artificial intelligence models aren't "black boxes" and comply with existing law, the burden is on lenders to prove they are making such efforts.
January 25 -
Mike Abbott, global banking lead at Accenture, shared where he sees banks using the technology most effectively in the year ahead.
January 22
