Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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True Digital and TechPassport help banks assess and monitor fintech vendors and partners.
March 8 -
The generative AI technology has been through a cycle of media buzz, disappointment and disillusionment.
March 6 -
AB - podcastMore than 50 million people are caught up in modern slavery, according to the U.N. Hidden crimes like human trafficking and elder abuse are more common than most people think. Ian Mitchell at The Knoble, who led crime detection at several financial institutions, works with banks to find signs of abuse and help law enforcement to help victims and catch perpetrators, including among Super Bowl crowds.
February 27 -
Customers will enter or modify their financial goals in Life Sync, which will immediately alert their financial advisor.
February 22 -
The government set forth five principles companies should follow when they use artificial intelligence. Chintan Mehta, CIO of strategy, digital and innovation at Wells Fargo, shares how one of the largest banks does it.
February 17 -
Software developmentMatthew Pincoski, director of engagement systems at Ent Credit Union in Colorado Springs, describes some of the ways he and his team have been using low-code and no-code software to do things like create next-best-offer messages for customers.
February 13 -
AB - TechnologyMore regulated institutions serving crypto-related businesses would lead to more safety and soundness overall, many experts argue.
February 13 -
Cloud providers don't communicate well about outages and small banks lack the right staffers, among other issues federal regulators identified.
February 9 -
The Federal Deposit Insurance Corp. has lowered the Utah bank's CRA score to "needs to improve," putting other banks that work with high-rate lenders on notice.
February 7 -
The Patent Trial and Appeal Board has invalidated three patents owned by USAA, and some think this could be a turning point in ongoing patent litigation, in which USAA has already won more than $500 million from Wells Fargo and PNC.
February 3
