Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
-
Tech leaders explain how they're trying to use artificial intelligence to better understand customers and communicate with them, without seeming robotic.
June 6 -
Large language models, bespoke hardware and embedded AI are attracting banks' tech dollars, experts say.
June 6 -
Speakers at American Banker's Digital Banking Conference discussed financial technology trends including digital assets, cybersecurity and open banking.
June 5 -
Yotta is pursuing its lawsuit against Evolve, saying the bank misappropriated tens of millions of dollars of customer funds, ran a Ponzi scheme and lied to cover up its malfeasance.
June 5 -
KeyBank and Pathward Bank are among the banks whose customers are asking them for digital asset services. But bankers remain cautious in this time of regulatory uncertainty.
June 4 -
-
Nathan McCauley told bankers now is the right time to get in on cryptocurrency.
June 2 -
Legacy core systems and the high cost of hiring people with artificial intelligence skills are among the factors getting in the way of big AI payoffs, experts say.
May 29 -
BNY, Goldman Sachs, JPMorganChase and State Street are among those scored lowest by Sinergia Animal, despite pressure from shareholder activists to stop financing companies that exploit animals.
May 28 -
The bank's LLM Suite, a portal through which all employees can use popular large language models, is American Banker's Innovation of the Year in the Generative AI category.
May 22
