Ray Birch

Since PSCU announced in September its partnership with Google to make Google Wallet available to credit unions, at least 20 more CUs have come on board.

A rewards program that provides incentives for cardholders to purchase Michigan-made products and services has boosted one CU's credit card outstandings by 28%.

Communications FCU says its loan program for compressed natural gas (CNG) fueled vehicles continues to grow.

With major data processing conversions just completed, it's now time for Pathways Financial CU to begin earnestly focusing on leveraging economies of scale.

One big question for 2012 has been how will overdraft income be affected by several new laws.

While the Pennsylvania CU Association deemed its Small Credit Union Clinics successful, in 2013 the league will roll back small credit union support into its regular league and CU meetings.

Space Coast CU believes the member service issues resulting from its 2009 acquisition of Eastern Financial Florida CU are well under control in 2012.

While the Senate has approved the bill to eliminate one of the dual-fee disclosure requirements at ATMs, it's no time for credit unions to relax when it comes to monitoring ATMs.

NCUA has rejected Commodore Perry FCU's appeal to the agency's Supervisory Review Committee.

Credit unions are standing by, and collecting money, to help the families and rown recover from the tragic shootings that took place in this small New England community.

While most of the attention last week was on how credit unions helped to kill in Congress any extension of the Transaction Account Guarantee (TAG) program, which expires at the end of the year, there was less attention being paid to how it creates the potential for billions of dollars of checking deposits to be on the move.

Great Lakes CU believes female car buyers are being ignored by lenders and is aggressively pursuing women with a unique marketing approach.

After eight years in operation, the last six profitable, Northeast Member Business Services has announced plans to shut down due in part to what it perceives is a changing member business lending (MBL) regulatory landscape.

Northeast CUSO, which is shutting down operations after determining its six owners were ready to pursue member business lending on their own, has offered some advice on what CUs should consider before making the decision to forego a CUSO.

In the wake of Hurricane Sandy, lenders, particularly those in the Northeast, are being cautioned to pay closer attention to the condition of auto loan collateral, especially in looking for signs of flood damage.

Customers who walk into the Millennium Honda showroom these days take a number, just like shopping in a bakery. Contrary to the typical scenario in which a salesman meets someone as soon as they step on the lot, the wait for service can sometimes be hours for a sales consultant.

Amid the tragedy that surrounds so many lives and businesses in the Northeast, Hurricane Sandy will have some positive effects on the economy.

Unfortunately, as credit unions seek to add or upgrade the skills of increasingly critical compliance personnel, there is no one simple approach that is really effective.

Even as credit unions continue to struggle with getting MBL legislation passed in Congress, there remains strong support among many CEOs for a bill.

They're not rock stars, but they are popular with members. IT techs are touring GTE Financial's branches, fixing members' computers for free, and boosting remote banking usage.