Ray Birch

The recession taught State Department FCU that it's time to get even closer to members.

To battle the long arm of dealer financing, at least one CU is meeting members at the dealership to make sure the F&I team doesn't steal the loan.

New car sales are coming back, but are credit unions getting their share in new auto loans?

Pennsylvania State Employee CU has taken 66% of its 80,000 loan apps online this year is sharing tips for optimizing online lending.

A Credit Union Journal investigation has found disparities in how members of the NCUA board spend money on travel.

Pulitzer Prize-winning journalist Russell Carollo said his experience indicates the practice of reimbursing members of the NCUA board up to three times the allowable per diem is unusual for government agencies.

In assembling this report on NCUA board travel, Credit Union Journal found the greatest challenge to be in obtaining expense receipts.

The NCUA board booked more travel expenses for Chicago than any other U.S. city in the last four years.

Commodore Perry FCU expects to know this month the results of its appeal to NCUA's Supervisory Review Committee.

The Ohio CU League has launched a new website with a goal of making league resources more accessible, streamlining OCUL’s ability to obtain CU feedback, and encouraging collaboration among credit unions in this state.

Both CU trade associations are questioning NCUA’s 2013 proposed budget, with CUNA terming the agency’s move “exasperating” while NAFCU contends the amount is hard to justify.

Several CEOs–many holding down pay raises throughout the CU and finding ways to operate on shrinking budgets–are unhappy with NCUA’s decision to hike the agency’s budget by 6.1% next year.

One year after the League of Southeastern CUs launched its new cooperative image campaign, consumer awareness of credit unions in Alabama and Florida has doubled.

Lots of businesses put up lights around the Christmas holidays. Then there’s Streator Onized CU, which has found a way to really draw attention to itself.

One small CU here has effectively used shared branching to make it more competitive in a marketplace where size certainly counts.

Twenty five Indiana credit unions this year have donated $354,497 and 8,662 hours to support their communities.

Four times as many members of Fox Communities Credit Union are now carrying its credit card, thanks to clever promotion and simply more attention to pushing the plastic.

Diamond CU developed a “lending roadmap” that it credits for 9% loan growth the first half of the year–without any rate promotion.

An investment in marketing by Upper Cumberland CU has jolted lending and led to a tripling of ROA in one year.

Mortgages, portfolio diversification, member convenience strategies, and auto loans (see related story) are what's working in lending, according to a survey of lending executives at the 2012 CUNA Lending Council Conference.