Robert Barba is the technology editor of American Banker. Robert previously served as deputy editor of American Banker's dealmaking and strategy section. He joined American Banker in late 2007 as a community banking reporter, just in time for the financial crisis. Robert played a lead role in covering community banks' struggle for survival in the years following the downturn. Robert has appeared on Fox Business to discuss bank failures and the Treasury Department's Troubled Asset Relief Program. Prior to joining American Banker, Robert was a general business reporter at Scripps Treasure Coast Newspapers in Stuart, Fla. He began his career as a business desk intern at The Denver Post and Boulder Daily Camera. Robert is based in New York.
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The new Spanish-language settings on B of A's app, USAA's new voice-guided remote-deposit capture and moves by others show how financial institutions are using technology to better serve the needs of customers.
October 24 -
Financial institutions are expected to spend more on technology in the coming year, with the cash earmarked for things like upgrading mobile apps and adding self-service tech in branches.
October 17 -
Fintech not only solves problems for banks and their customers, it also helped break a curse.
October 5 -
There were bound to be growing pains in the friendship between banks and fintech. Bankers plugged into the world of innovation give their advice on overcoming the challenges.
October 5 -
Banks are expected to spend more on technology in the coming year, with the cash earmarked for things like upgrading mobile apps and adding self-service tech in branches.
October 5 -
Mission Asset Fund has helped people build their credit by formalizing the informality of lending circles. The John D. and Catherine T. MacArthur Foundation recently named Mission's CEO José A. Quiñonez one of its 2016 Fellows.
October 4 -
A lot of what Cathy Bessant knows about directing a team can be traced back to her days as patrol leader of her Girl Scouts troop.
September 25 -
Who knows more about customers than banks? With great data comes great responsibility, though. Banks are expected to show their customers they know them, but are held to a higher standard than, say, Netflix.
September 7 -
JPMorgan Chase has recruited an IBM executive to oversee its adoption of cloud services.
August 24 -
With flooding in a big portion of its market, Iberiabank executives detail how technology is helping it stay open for business in a way that could not have happened a decade ago.
August 24
