W.B. King

The Rye, N.Y.-based credit union has managed to reduce its mobile banking abandonment rate by some 45%.

When your members spend their days coding at Intel or developing the next big mobile app at tech startup, you can’t afford to take a wait-and-see approach to technology.

Most breaches tie back to a single error by an employee, making training a key investment in securing information.

Sitting this one out could allow banks to establish the rules on how the distributed ledger is used and regulated, experts warn.

In addition to finding potential future executives, Tinker FCU’s internship program is also giving the CU the chance to reach more of its members and potential members on the Metro Tech campus.

Turns out young adults aren’t the only ones who want mobile access to their banking 24/7, but the good news is all that stuff you’re doing for millennials is probably making other members happy, too.

It's not enough to create a big data warehouse. The whole point is to tease out the intelligence all that information offers and use it to create better products and services to grow your credit union.

Credit unions that use the right tools when analyzing data are cutting down on fraud, attracting millennials and developing creative marketing campaigns, among other things.

Though a core vendor search and conversion can be time consuming – as well as overwhelming – there are strategies to help make the process less cumbersome and stressful. Three institutions share their stories.

White-label application from Larky alerts members about discounts when they drive or walk past participating retailers.

Mountain America is believed to be the first credit union to offer both eye print and fingerprint authentication options for mobile banking.

Conventional wisdom suggests scheduling ATM maintenance during slow periods to minimize impact to member service, but what if you didn't really know when those slow periods were?

Credit union works with vendor to stay one step ahead of cyber attacks while being in compliance with Federal Financial Institutions Examination Council regs.

Moving from a web-based mobile browser to an app and adding new functionality helped drive big gains in mobile adoption and usage.

Most c-level executives would rather endure a root canal than go through a core conversion at their credit union, so Credit Union Journal asked experts to share steps credit unions can take to make the process less painful.

In an effort to expand its best-in-class digital banking platform, 1st Advantage Federal Credit Union here added Mobiliti’s mobile banking, Popmoney’s person-to-person payments and remote deposit capture.

Most information technology departments are often viewed as a boys’ club with few women in the mix. But the annual Women in Technology International (WITI) Geek Glam Runway Show aims to change that viewpoint.

When Maps Credit Union created an in-house "Idea Lab" last year, the $500 million institution sent a message that it was looking to innovate.

When you're based in Silicon Valley and Technology is literally your first name, taking a wait-and-see approach to adopting new tools is not an option.

By integrating cloud-based remote eSignatures into lending document processes here, Hughes Federal Credit Union has hit milestone goals, including increasing indirect lending volumes by 27%.