Opinions

The events of 2020 fueled new customer expectations, accelerated digital transformation and allowed B2B companies to react and deliver. But customers’ changing expectations are not going to disappear, says MSTS' Brandon Spear.

Card payments can't always cut it in different countries, says PPRO's Steve Villegas.

Finance teams can cut down their workload significantly and free up time to analyze data and make more strategic decisions towards improving customer experience and business growth, says RecVue's Amit Chaudhry.

With many impacted businesses still not ready to comply with the now enforceable CCPA, CPRA affected payment processors should start preparing for this new piece of legislation, says Abine CEO Rob Shavell.

The latest cyberattacks pointing to the Russian government show that U.S. federal agencies and banks still lack a clear, collaborative game plan.

There's a wide open market with plenty of opportunity not just for challenger banks but for financial technology as an industry to set themselves apart from incumbents and gain market share, says Veem's Marwan Forzley.

Familiar with personalized offers and options from other industries, patients are tired of a one-size-fits-all payment model, says Visitpay's Kent Ivanoff.

A Biden-appointed comptroller could refocus resources and attention to these issues and put less effort into fighting the ongoing fintech charter battle.

The permanent shift to digital also requires changes in how firms communicate with consumers, says Medallia's Diane O'Hara.

It's important to consider difference uses and types of blockchains based on need and project management strategy for financial and payment technology, says Worldline's Hubert Marteau.