Opinions

Banks should stop competing on volume with large techs and start competing on added-value services to win over customers.

Consumer identities are becoming increasingly digital and more prone to privacy risks. Lawmakers cannot sit idle.

Firms often say they’ll increase conversion rates and offer discounts, but the reality is more complicated, contends 2Checkout’s Erich Litch.

The right mix of AI and machine learning can help credit unions balance customer service with security.

Ant Financial's success is instructive in the way it developed products that reach many different areas of their finances. And it's hardly the only success story to come out of the Asia Pacific Region, says Rapyd's Eric Rosenthal.

A cloud of biometric authentication is what will transport us to our own, even better version of the real-time payment-enabled future, says Enacomm's Michael Boukadakis.

It’s been a bumpy decade for crypto and blockchain, but both are here to stay.

By using host card emulation, issuers can gain more control over their own mobile payment apps, says FIME's Christian Damour.

Short of replacing member service representatives with robots, artificial intelligence has the capacity to help credit unions make better lending decisions that can improve business.

Regulators globally are using "tech sprints" to test new anti-money-laundering solutions. More can be done, but it's a good start.