Opinions

Paying on delivery with tokenization, biometric fingerprint cards, vein scanning or phone-to-phone with a variety of card payment options helps create a universe of consumer choice, convenience, personal preference and better fraud protection, says Radar Payments' Jane Loginova.

From brokering insurance contracts to financial settlements, smart contracts could bring immense innovation to CBDCs that otherwise would act as little more than an augmented medium of exchange, says Cypherium's Sky Guo.

Omnichannel models and self-ordering kiosks will be key to linking online ease with the in-store experience, and fundamental to making stores safer and more efficient during the pandemic and beyond, says TouchSuite's Sam Zietz.

The events of this year transformed banking, for better or worse. Smart bankers will build on the ways they learned to do their jobs better.

It's important that breach mitigation strategies take younger people, gaming and school into account, says ForgeRock's Ben Goodman.

Doing business online certainly isn’t new, but the pandemic prompted even businesses that hadn’t fully committed to the e-commerce space to shift some or all of their traditional operations online, says JotForm's Aytekin Tank.

Open banking will drive an unprecedented move by banks, payments and technology firms to integrate and collaborate on banking-as-a-service, says Prime Trust's Scott Purcell.

In order for suppliers to recover and prepare for future growth, it’s critical to understand the complex nature of the corporate cash cycle, says AvidXchange's Denise Leleux.

Fintechs that focused on offering digital banking solutions likely saw a positive boost, and consumers’ increased use of mobile devices encouraged bank-fintech partnerships to keep up with the pace of innovation.

Once vaccines are widely available, some Americans may revert to old habits of paying cash and swiping cards, but many will stick to digital and mobile payment methods, says Paysend's Matt Montes.