Opinions

Better information security will remain the foundation of success as the financial services industry moves quickly to engage new business models.

The Internet of Things is making it possible for POS terminals to be connected to all sorts of applications and devices, which helps improve customer experience, but also makes these systems more vulnerable to hacking attacks.

Users want more control over their data and more seamless integration with their financial tools. Banks and credit unions cannot wait for a regulation like PSD2 to move forward.

Third party mobile payment apps are resetting consumer expectations, and retailers must embrace the technology, writes Joe Leija, general manager of North America at Ingenico ePayments.

3DS 2.0 is designed to vastly improve cardholder authentication, and in so doing, improve the digital checkout and payment process.

It is not startups but rather Silicon Valley’s biggest names that are best-positioned to compete with banks in the blockchain race.

One-time passcodes or more complex passwords are not enough, and add friction and potential frustration for the user. The solution is mobile identity authentication, writes Randy Vanderhoof, executive director of the Secure Technology Alliance.

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

Banks have resisted the need to switch their core systems, but how long can a financial institution continue to operate on a foundation of dust?

The risky side of bots played a role in last year's IRS hack. But non-data driven security can fight back, argues Robert Capps, a vice president at NuData.