Opinions

Online retailers are investing in physical stores to build stronger customer relationships, but banks are reducing their footprints and ignoring opportunities to make customers happy.

Passengers are warming to non-travel mobile payments, and the technology is advancing to enable mobile payments in flight, writes Kristian Gjerding, CEO of CellPoint Mobile.

In order for Apple to achieve significant success with its upcoming P-to-P service, the tech titan needs to expand the amount of people who can use the payments feature.

Amazon’s new Prime rewards program is the latest way the tech titan is cultivating a loyal use base. To retain and engage customers, banks should follow Amazon’s lead and layer in more value-added services.

Not all data providers are created equal, and credit unions must carefully evaluate any new partner’s technology, processes and more.

One might assume, wrongly, that the successful fintech entrepreneurs are millennials who are only creating lifestyle apps for their age bracket.

Consumers don't want to feel disconnected from retailers in e-commerce, and don't want a complicated checkout experience, writes Jason Fordham, vice president of product at SmarterHQ.

Currency fluctuations and government policies in countries such as Venezuela are boosting the virtual currency market and putting traditional players on notice, writes Sergey Ponomarev, CEO of SONM.

The world needs faster and cheaper international payments, but more than that it needs censorship-resistant ways to transact.

Federal law established oversight of banks’ security measures, but the lack of similar requirements for retailers creates a blind spot in defending against hacks.