Opinions

Banks need to embrace technology that can deliver the speed and personalization millennials have come to expect or risk losing this customer segment to fintech companies for good.

The emergence of lenders that have no real connection to a geographic area prompts questions over how the Community Reinvestment Act's "good neighbor" policy can continue.

The sooner you and your organization can understand the potential impact, risk, and uses for blockchain, the better your chances will be of keeping your head above water.

The DAO heist and subsequent reversal of funds on the Ethereum blockchain demonstrate why developers and miners of public blockchains should have more accountability.

The proliferation of smartphones and the onset of mobile payments has brought biometrics to the forefront of security for financial transactions.

Once fraud has been detected and a customer’s usual payment mechanism is broken, what happens next to ensure that customer remains happy and loyal?

Distributed ledgers have the potential to simplify and strengthen bank regulatory oversight when applied in the appropriate context, such as during the Shared National Credit examination program.

Banks must use analytics — rather than customer surveys — to determine what does and what does not inspire prospects to become customers.

In the wake of the Bitfinex heist, protecting consumers must again be at the forefront of the digital currency community.

To thrive in today’s internationally volatile markets, financial institutions and other organizations must attend more closely to the cross-border payments process.