Opinions

Banks face immense challenges trying to keep up with technology, but they also must cater to older customers with big deposit accounts who still use their branch.

Small to large retail vendors are constantly aspiring to improve customer experience, resulting in more friendly point of sale (POS) interactions.

The Consumer Financial Protection Bureau's payday loan proposal threatens many money services businesses on the front lines of stopping money-laundering and terrorist financing.

Developing banking solutions for lower-income consumers means getting to the heart of the financial volatility they face trying to make ends meet.

Many small banks and credit unions today offer convenient, in-house instant card issuance to their customers to stand out from the pack.

The United Kingdom has already seen the emergence of mobile-first institutions that have won regulatory approval for a banking charter. It is only a matter of time before they invade the U.S. market.

The general public is largely uninformed about what EMV is, why it is coming into the US and the benefits of adopting more secure payment technology.

For an industry on the precipice of redefining what a bank is and does, there's a disturbing absence of effort to welcome more women.

Branches using technology to issue cards on the spot leads to increased card usage, so banks should aim to maintain instant issuing capability with the EMV conversion.

Though it seems as if the Merchant Customer Exchange has been stuck in the same mud the past year — still testing its CurrentC mobile wallet with no true launch date set — much has happened to support those who believe the retailer joint venture could still land squarely on its feet.