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Most customers want to spend less time on their finances, not more. They will flock where they are rewarded for transacting conveniently, rather than for counting their pennies through PFM.
October 9
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Financial institutions can avoid negative headlines by monitoring feedback via social media, continually educating staff on how to talk to customers and making reputation risk a major part of their enterprise risk management program.
October 9
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A LinkedIn discussion thread mulls a potential hazard of rigid risk management: Does an unyielding concern for risk impede financial institutions from coming up with creative solutions to traditional problems?
October 8
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The universal consumer demand for bill payment makes the service particularly well-suited to bringing people into the financial mainstream.
October 5
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Adopting universal terminology will allow financial institutions to quickly identify, understand and share information about threats, plan for different scenarios and build the systems required to effectively defend their interests.
September 18
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For banks to tap into the full potential of advanced analytics, they should address some difficult challenges, including vast quantities of poorly organized data, inadequately skilled staff and risk management operations still stuck in silos.
September 14
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With consumer mobile access for banking channels and services growing, loosening privacy data rules may be the edge needed to combat fraud.
September 12
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While holding that Congress intended patent-eligible subject matter to "include anything under the sun that is made by man," the Supreme Court has consistently identified three exceptions: laws of nature, physical phenomena and abstract ideas. That last exception has proven most problematic for financial inventions.
September 12
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Starting Oct. 1, issuers with effective fraud reduction strategies will be eligible to make more money off debit card transactions. To reap the benefits of the Fed's new rule, banks will need to work together.
September 10
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The anonymous blackmailers may be trying to manipulate the market price of bitcoins, even if their claim to possesses Mitt Romney's tax returns is hoax.
September 6