Opinions

Banks can capitalize on Amazon’s ambitions by teaming up to launch financial products and services aimed at coveted customer segments. But they should beware the legal and regulatory pitfalls.

The Fed's faster payments platform may well roll out in three or four years, but by then it will already be outdated.

The move online has given consumers more comfort with automated channels, writes Mobey Forum's Elina Mattila.

Self-sovereign identity and blockchain are just two examples of how authentication can be better managed in an online environment, says Adara's Nguyen Nguyen.

A CBDC has the potential to be a real game changer for the payment industry if one condition is met: central bank digital currency has to be built as an open and shared infrastructure for the private sector to easily build on top of it, says ConsenSys' Matthieu Saint Olive.

Retailers and banks must cater to local purchasing preferences if they seek to meet the changing needs of their domestic consumers or conduct business across borders, which includes growth opportunities and innovation, says SafetyPay's Gustavo Ruiz Moya.

Providing core payment capabilities, like debit and credit or P2P, are a business necessity. But you must also have a host of complementary services and capabilities that surround these services, says Fiserv's Himanshu Patel.

Non-card APMs are no longer an option but an absolute necessity. If they are not available, businesses face a “transaction declined” scenario where their customers will simply go elsewhere, says gaming payments expert James Ashton.

Crypto provides a new tool for underbanked consumers, Marc Grens of DigitalMint writes.

Consumers are right to worry about data mismanagement. But there are ways to benefit from analytics while respecting privacy, says Cape Privacy's Ché Wijesinghe.