BankThink

Michael Moeser, senior analyst at PaymentsSource, talks to Jason Hanson, Senior Vice President of Global Business Development and Acceptance at Discover, about the trends shaping the future of digital payments.

Tokenization, click to pay and other advancements boost efficiency and safety, says the Electronic Payments Coalition's Jeff Tassey.

The already-struggling commercial property market may face even more problems in 2021; NatWest, joins Lloyds Bank in lowering down payments in a booming residential market.

Paying on delivery with tokenization, biometric fingerprint cards, vein scanning or phone-to-phone with a variety of card payment options helps create a universe of consumer choice, convenience, personal preference and better fraud protection, says Radar Payments' Jane Loginova.

Banks are good at updating tech for customers but need to do it for staff

Global collaboration among researchers creates a network effect to share resources and spot threats, says Bugcrowd's Casey Ellis.

The two midwest regionals agreed to merge in a $6 billion deal; community banks had their "best year ever," in large part from the "government money that passed through banks on the way to households and businesses."

From brokering insurance contracts to financial settlements, smart contracts could bring immense innovation to CBDCs that otherwise would act as little more than an augmented medium of exchange, says Cypherium's Sky Guo.

Omnichannel models and self-ordering kiosks will be key to linking online ease with the in-store experience, and fundamental to making stores safer and more efficient during the pandemic and beyond, says TouchSuite's Sam Zietz.

The events of this year transformed banking, for better or worse. Smart bankers will build on the ways they learned to do their jobs better.