BankThink

It won’t be enough for retailers to have a physical store presence or a solid e-commerce strategy without also incorporating a comprehensive communication plan, says Criteo's Tim Rogers.

A number of reasonable changes to the National Credit Union Share Insurance Fund could help NCUA avoid charging premiums.

By allowing access to public chains, CBDCs could render much greater, and even revolutionary, functionality, says Cypherium's Sky Guo.

Michael Moeser, senior analyst at PaymentsSource, talks to Brandon Thompson, EVP at Green Dot, about the drastic changes its audience has faced over the course of 2020.

Randal Quarles said banks should have used their extra capital cushions to help more during the pandemic; 1% of small business borrowers got 25% of the funds, SBA records reveal.

Retailers and merchant acquirers need to adjust to new media in the new year, says Zycada's James Brear.

President-elect Joe Biden will likely have to contend with a Republican-controlled Senate. That could have important implications for his approach to financial services policy.

Especially in a remote environment, the ability to adapt within days to shifting call volumes, different call center locations, new agent groupings, or utilizing a configurable interactive voice response system cannot be underestimated, says Genpact's Jason Osborne.

People with scores below 500 are often in communities that suffer the most from economic hardship and violence. Banks and regulators can do more to qualify them for financing, ultimately creating healthier local economies.

A bipartisan group proposed a $908 billion measure while Mitch McConnell unveiled his own plan; the rally has pushed borrowing rates to their lowest levels since the pandemic started.