BankThink

The key for bankers to stay safe from mystery shoppers using aggressive techniques — many of whom are well funded by community investment pacts with megabanks — is to adhere to proper lending practices 24/7.

It’s past time for Congress to investigate these transactions at the federal level.

The executive order on cryptocurrencies leaves many important questions unaddressed.

Mutual institutions, long pillars of underserved communities, now face insurmountable barriers to entry.

"The Fed has increasingly appeared disinterested in doing its important, clearly defined job and more interested in doing mine," writes Sen. Cynthia Lummis, R-Wyo., a member of the Senate Banking Committee.

Moves by bank lobbyists to try to restrict credit union-bank mergers could wind up depriving many consumers of needed financial services.

Not all reforms are created equal. Only those truly taking a consumer-first approach — such as curtailing fees and allowing for grace periods — will see lasting benefits in customer loyalty, writes the acting comptroller of the currency.

Most executives are keenly aware of the hardships customers face, but do they realize that many of their workers are also living paycheck to paycheck?

A handful of snafus, some a decade old, shouldn’t tar an entire line of payment products that are a lifeline for many consumers and have helped millions of Americans access and manage their finances during the COVID-19 pandemic.

Jean-Yves Fillion, CEO of BNP Paribas USA, talks with Chip Barnett about the bank’s continuing initiatives in sustainable finance and how it leverages its global sponsorship of tennis to further its advocacy of environmental issues, social equity and community responsibility. Taped live at the BNP Paribas 2022 Open in Indian Wells California. (20 minutes)