BankThink

Consumer debt breaks the previous mark set back in 2008, but some are worried that people are returning to their profligate ways; Wells Fargo makes greater use of consumer surveys to fix its brand.

One-time passcodes or more complex passwords are not enough, and add friction and potential frustration for the user. The solution is mobile identity authentication, writes Randy Vanderhoof, executive director of the Secure Technology Alliance.

Some believe that increased bank regulation is to blame for overall slower growth in commercial and industrial loans. Yet that assessment misses some important details.

Fintech still has a ways to go to change the financial world, but it already offers solutions to income insecurity that can be truly transformational right now.

Cashing in digital currency for government-backed paper may not be so easy; JPM CEO is taken to task by shareholders for his close ties to President Trump.

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

Banks have resisted the need to switch their core systems, but how long can a financial institution continue to operate on a foundation of dust?

The fact that the Troubled Asset Relief Program made billions is of no help to the thousands of banks that suffered, and are still suffering, from the grossly unfair rollout.

Updates on fintech in Brazil, China and Britain; Brian Duperreault promises to grow the insurance giant, not break it up.

Philadelphia Federal Reserve Bank President Patrick Harker sat down with American Banker to talk fintech, financial regulation and the economy.