BankThink

Regulators are pushing a scheme that is completely out of touch with international regulatory norms. It would irreparably harm both consumers and the U.S. economy.

Neglect of the employees who personally interact with customers can undermine even the most carefully crafted business strategy.

Two-thirds of American adults report experiencing financial trauma in their lives, and the vast majority say they are still feeling its negative effects. Improving financial literacy can help.

The head of the Consumer Bankers Association takes issue with a recent BankThink article questioning bank CEOs' commitment to promises made in response to the Black Lives Matter movement.

There are three concrete steps policymakers and industry can pursue that will limit the damage that is being done by cutting vulnerable populations off from remittance payments.

Giving merchants the option of passing on the rewards-related element of credit card swipe fees to consumers would radically rewrite the rules of payments competition.

The final Community Reinvestment Act rule notably expands the definition of "large" banks to include banks with at least $2 billion of assets, requiring more banks to comply with the updated rules. That expanded scope is a feature, not a bug.

The Consumer Financial Protection Bureau's mission is important. That's why Congress needs to have stricter oversight of its actions.

Three years removed from the Black Lives Matter protests, banks have not fulfilled their promises to help close the racial wealth gap.

An advocate for retail merchants takes issue with a BankThink article criticizing the Credit Card Competition Act.