BankThink

What happens on an executive leader's watch starts and stops with that executive. That is especially true when it comes to sales and sales leadership.

Receiving Wide Coverage ...How long?: Wells Fargo CEO John G. Stumpf told the Senate Banking Committee the bank's pervasive pattern of illegally opening banking accounts without its customers' permission may have gone on even longer than previously believed. "Although the bank has traced the illegal account openings to 2011, it is investigating whether they may have begun even sooner," Stumpf told the panel, according to the New York Times. Stumpf said he found about the situation in 2013, with the board the board being apprised in 2014. "It was not fast enough, not far enough," Stumpf said. "I apologize for that."

The tighter processing deadlines of same-day ACH mean that conventional fraud prevention measures will no longer be adequate or effective.

Find out what a Malcolm Baldridge Award-winning credit union has learned about how to make the most of strategic planning — and every board meeting, too.

The rampant unethical behavior at Wells Fargo suggests that bankers' ethics are still fundamentally awry eight years after the mortgage meltdown.

Contrary to expectations about growing mortgage lending volumes, current industry trends suggest a gradual reduction in capacity for both lending and servicing that should alarm policymakers.

Compensation rules mandated by Dodd-Frank are a potential tool to make executives accountable for misconduct like the Wells Fargo scandal, if regulators are willing to use it.

Receiving Wide Coverage ...Deeply sorry: Wells Fargo CEO John G. Stumpf will tell the Senate Banking Committee Tuesday that he is "deeply sorry" the bank opened bank accounts and credit cards for customers without permission and that he takes "full responsibility" for scandal, according to his prepared opening remarks that were obtained by the New York Times and Wall Street Journal. Stumpf will strike "a decidedly contrite tone" before the committee, the Times said. "I want to apologize for not doing more sooner to address the causes of this unacceptable activity," he will reportedly testify.

In order to successfully and scalably combat card-related fraud and digital payments hacking, organizations need to rely less on standards like EMV and PAN/PRN, and recognize today’s currency is no longer just about money.

The Consumer Financial Protection Bureau can determine nearly anything to be an unfair, deceptive or abusive act or practice, and it's more likely to do so when lenders try to take advantage of regulatory loopholes.