BankThink

Outdated and inefficient processes come at the cost of face time with customers and weigh banks down with unnecessary expenses. Here are some of the most common problems faced by the industry and ideas about how to fix them.

As men and women in banking work toward achieving workplace equality for all, it's important to remember that women can also cultivate opportunities in their individual careers.

First Niagara Goes Chip-and-PIN; Student Loan Defaults Down

In updating cards with EMV technology, Visa and MasterCard have neglected an important element of what makes the security standard so successful elsewhere. The need for PIN verification is clear.

Many card issuers are well on their way to the migration to chip cards or have a plan to do so. But many merchants are still completely unaware of the shift in fraud liability taking effect Thursday.

Oct. 1 was an important day for U.S. merchants. It marked the deadline for retailers to upgrade their point-of-sale terminals to EMV-compliant machines. Afterwards, merchants that don’t support payment cards with embedded chips will be liable for in-store fraud.

The Fed's policy of not adjusting check discrepancies of less than $25 has been in place for many years. Banks should be permitted to establish similar deposit adjustment limits without fearing regulatory sanctions.

Allowing branch employees to become personally involved in marketing and merchandising tends to make them more engaged as salespeople.

Big Banks Take on Gender Gap; Debating Good Governance

After plenty of grumbling, the U.S. financial industry has finally begun the slow trundle toward faster payments for all. Same-day payments were approved by members of the industry group Nacha in May, approved by the Federal Reserve earlier this month, and will begin going into effect in September 2016.