Consumer banking

Ally Bank CEO Barbara Yastine admits there’s a drawback to not having bricks and mortar — but it isn’t enough to make her regret not having branches under the Ally banner, which replaced the GMAC Bank brand five years ago this month. Yastine also discusses Know Your Customer standards and why the company is standing by its indirect auto finance model.

May 29
5:54
Thumbnail for Video: The One Disadvantage to Being Branchless
  • Thumbnail for Video: How Some Bankers Get Bigger Paydays

    Banks are adding more stock to their top employees' compensation packages, according to executive recruiter Rod Taylor. That can help some bankers reap bigger payouts if they work for a company that is likely to get sold, although for some bankers, "cash is still king," Taylor says.

    May 13
  • Thumbnail for Video: Wells Fargo's Beverly Anderson on New Credit Cards and Competition

    After decades of neglecting its credit card operations, Wells Fargo this week officially unveiled the new cards that it hopes will boost its consumer lending business. Credit card executive Beverly Anderson discusses the features and fees of the new Propel cards, how Wells plans to get ahead in the ultra-competitive card market and how her business is coping with increased regulation.

    May 8
  • Thumbnail for Video: Banking's Diversity Problems

    Banking is dominated by leaders who are straight, white and male, despite copious evidence that greater diversity at senior management levels improves companies' performance. American Banker editors discuss why diversity efforts are falling short at banks and regulatory agencies, and what executives can do to fix these problems.

    May 5
  • Thumbnail for Video: The Uncertain Fate of GSE Reform

    The fate of housing finance reform hangs in the balance after the Senate Banking Committee delayed a vote on a bipartisan bill sponsored by senators Tim Johnson and Mike Crapo. American Banker editors discuss what's behind the delay and the likely next steps.

    May 2
  • Thumbnail for Video: How CertusBank Lost Its Way

    South Carolina-based CertusBank attracted a half billions dollars in commitments to buy failed banks in the wake of the financial crisis. How the early high hopes have been dashed offers important lessons to the industry, regulators and outside investors.

    May 1
  • Thumbnail for Video: Banks Face Mounting Pressure to Police Morality

    Operation Choke Point, changing marijuana laws and increased anti-money laundering scrutiny are just a few of the governmental and regulatory factors affecting banks' relationships with certain customers these days. Now financial companies are under intense scrutiny over the payday lenders, check cashers, marijuana businesses and even individual customers that they do business with. American Banker editors discuss.

    April 29
  • Thumbnail for Video: How Small Banks Are Standing Out with Niche Loans

    Community banks that specialize in lending to niche segments, such as professional athletes or energy-services companies, are managing to overcome the sluggish revenue growth at some of their rivals. Rod Taylor, an executive recruiter at Taylor & Co., explains.

    April 25
  • Thumbnail for Video: Reading the Q1 Earnings Tea Leaves

    First quarter earnings results were all over the map for the biggest banks, but for the next tier some distinct trends are emerging. Among them: pockets of strength and an emphasis on cost controls. American Banker editors discuss.

    April 17
  • Thumbnail for Video: How to Stand Out in Wealth Management

    As banks increasingly compete to manage their most affluent customers' assets, some financial companies are using savvy strategies to win a share of this lucrative business. American Banker reporters discuss the tactics some banks are using to stand out from the wealth-management crowd.

    April 16