Consumer banking

About 80% of Bank of the West's wealth management customers are existing customers from elsewhere in the bank, according to John Bahnken, head of wealth management for the San Francisco bank.

October 13
3:05
Thumbnail for Video: Bank of the West Execs on Winning Wealth Customers
  • Thumbnail for Video: Alemany: We've Gone from a Lack of Data to Big Data

    Lifetime Achievement honoree Ellen Alemany notes how the industry has evolved since the start of her career. Alemany, the recently retired head of RBS Citizens Financial Group, accepted the award at an American Banker gala celebrating the industry’s most powerful women.

    October 11
  • Thumbnail for Video: What Would You Tell Your Daughter?

    Raise your hand for assignments, find a strong team, call your mother. Advice to the next generation of women from the most powerful women in banking and finance.

    October 10
  • Thumbnail for Video: How Dodd-Frank Hurts Community Banks, Needy Borrowers

    Regulation-by-numbers under Dodd-Frank is taking the art out of community banking and narrowing the borrowing window for lenders and needy borrowers alike. That was one of the key take-aways from the Federal Reserve's first ever conference on community bank research.

    October 9
  • Thumbnail for Video: M&A: Where It's Booming and Where It's a Bust
    M&A

    Some areas of the country are enjoying hot bank-deal markets while others are stone cold-including some over-banked ones. Robert Barba, American Banker's Chicago-based M&A reporter, explains what's behind the numbers.

    October 3
  • Thumbnail for Video: Is a Bigger PayPal a Bigger Threat to Banks?

    PayPal's $800 million purchase of Braintree is only the beginning. How PayPal decides to integrate the six-year-old processor could matter a lot to banks.

    September 30
  • Thumbnail for Video: Online Lending: Is This the End?

    State and federal officials are tightening the screws on online suppliers of payday and installment loans. The question for many such lenders and the banks that handle their transactions is whether the government is out to eliminate fraud or to wipe out the industry. American Banker staffers discuss.

    September 26
  • Thumbnail for Video: Bankers, Regulators Face Off at Reg Symposium

    Five years after the financial crisis, the new regulatory regime remains a work in progress but one that's created a major burden for the industry. Here are some of the main takeaways from banking leaders and policymakers who gathered this week to discuss the state of affairs at American Banker's Regulatory Symposium in Washington, D.C.

    September 25