PHILADELPHIA – PNC Bank is introducing a different kind of online authorization that will require customers to choose an image than describe it in writing–in order to gain access to their online account. The bank’s new system will also require customers logging on from computers other than their home PC to answer a preselected question, like their mother’s maiden name, to gain access. The new system went live Sunday. The system will comply with the new federal regulation requiring multifactor authentication.
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