Affinity Plus Federal Credit Union (APFCU) worked with N'compass to implement the credit union's 20-site call center solution, converging its voice and data networks using IP telephony.
"Many organizations hesitate before implementing IP telephony because of the initial cost-to-build concerns," according to Keith Meierhofer of N'compass. "We were able to demonstrate a significant ROI on IP Telephony at APFCU, even though their data network required an upgrade as well." N'compass provided both the voice and data network expertise required for this convergence program implementation.
For info: www.ncompass-inc.com
