Cardinal Credit Union has completed a conversion to Symitar’s Episys core banking system with the assistance of Member Driven Technologies.
The $25 million-asset Newark, Ohio-based credit union identified a need for a “more robust and flexible” processing platform to better serve its member base. The CU has served the Mentor and Cleveland communities for more than 50 years.
“As a community credit union, we realized that our internal employee resources would be much better spent on more strategic and member-facing activities instead of focusing on tedious hardware and software maintenance,” Christine Blake, chief executive officer of Cardinal CU, said in a statement. She added that the new platform has already resulted in newfound efficiencies “that are enabling us to do more with the resourced already at our disposal.”
After conducting due diligence, the credit union selected the Episys platform through MDT and went live in early May. Cardinal is one of many credit unions to recently switch to the Symitar platform, along with Lancaster, Penn.-based
Episys is a product of the Symitar division of Jack Henry & Associates, Inc., a Monett, Mo.-based provider of technology solutions and payment processing services primarily for the financial services industry
The CU also said that it understands the importance of investing technology in sustaining growth.
“Outsourcing with MDT is enabling Cardinal Credit Union to break free from the restraints associated with maintaining critical IT functions in house and is providing the flexibility needed to more quickly introduce modern services to members,” Larry Nichols, MDT chief executive officer said in a statement.
