Cavion Plus Introduces Online AnswerService

Register now

MOUNDS VIEW, Minn. - (06/01/05) -- Cavion Plus said it has unveiled anonline tool to responds to both members' and employees' inquiriesmore efficiently. SilverCloud Knowledge Management is aimed atreducing the number of incoming phone calls and e-mails, and thecost of answering questions. The solution centralizes and maintainsdocuments, policies and procedures and provides immediate access tofrequently-asked questions (FAQs), forms, product information,procedures, regulations ad other operational information. CavionPlus is jointly owned by Liberty Enterprises and CUNA NetworkServices.

For reprint and licensing requests for this article, click here.
MORE FROM AMERICAN BANKER