Cavion Plus Introduces Online AnswerService

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MOUNDS VIEW, Minn. - (06/01/05) -- Cavion Plus said it has unveiled anonline tool to responds to both members' and employees' inquiriesmore efficiently. SilverCloud Knowledge Management is aimed atreducing the number of incoming phone calls and e-mails, and thecost of answering questions. The solution centralizes and maintainsdocuments, policies and procedures and provides immediate access tofrequently-asked questions (FAQs), forms, product information,procedures, regulations ad other operational information. CavionPlus is jointly owned by Liberty Enterprises and CUNA NetworkServices.

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