Credit Union Journal's new website at www.cujournal.com features an interactive online survey that is updated each week. On this page are some of the surveys that have been conducted so far this year. CU Journal uses these surveys to keep a finger on the pulse of the credit union movement. Subscribers can access all past surveys on the website. Be sure to check back at www.cujournal.com frequently so you can weigh in on some of the top issues facing credit unions today.
What changes have you seen recently in members borrowing habits:
Confident, more willing to borrow 14%
Less confident, less willing to borrow 64%
No change 23%
In situations such as the Wings Financial bid to go directly to Continental FCU members with a merger bid:
NCUA acted properly in saying bonus payments to members from capital is not allowed 54%
Except for these payments, going direct to members is OK 14%
Payment offers, merger bids should be allowed 32%
Members who join via indirect loans:
Should not be permitted 10%
Will never be more than indirect 40%
Can develop deeper relationships 50%
Boards that encounter members who object to board decisions:
Should cut off that member's account access 5%
Have no right to cut off access 76%
It's up to the individual CU 19%
For 2007, your CU's greatest focus will be on:
Branch initiatives 35%
Online initiatives 19%
SEG recruitment and penetration 46%
I expect rising mortgage rates to lead to:
Little to no effect on our volume 0%
A slowdown in our lending 0%
An increase in delinquencies 100%
Given the margin squeeze, with respect to insurance sales we:
Are placing the same importance we always have 54%
Are placing more emphasis on it 33%
Would like to place more emphasis but lack skills 46%
What needs to be done to improve credit/debit card data security?:
More consumer education 8%
Card Companies should beef up enforcement 59%
SEG recruitment and penetration 33%
When it comes to your card portfolio:
We sold it and are happy with the decision 12%
We sold it and regret the decision 6%
Are considering selling 21%
Would never sell 62%
