CUNA Councils Release Two New White Papers

Published April 30, 2007, 1:00 a.m. EDT

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Updated August 27, 2020, 1:55 a.m. EDT

1 Min Read

MADISON, Wis. - Two of CUNA's Councils have released white papers. The CUNA Operations, Sales and Service (OpSS) Council has released the "Balancing Sales and Operations" white paper that looks at how to successfully implement the shift to a sales culture, while maintaining operations as a priority.

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The second new paper examines another growing trend linked to sales: Offering a sales incentive plan to link cash rewards to sales performance through measurable, objective standards.

The CUNA Human Resources, Training, and Development Council's offering, "Employee Incentives: Making the Sale," looks at incentive program case studies and provides "best practices" advice from these credit unions as well as industry consultants. The white papers are free to Council members, $75 to non-members.

For info: www.cunacouncils.org.

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