CUs Increasingly Turning To Webcasts For Info

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Are credit unions becoming more willing to "attend" live webcast conferences rather than traveling to a meeting? One firm here believes they are. Counter Intelligence Associates (CIA), a subsidiary of CommunityAmerica Credit Union, said it is building a dedicated webcast studio space that will exceed 1,700 square feet that will house CIA's studio floor, engineering equipment, media distribution servers, and post-production editing systems. CIA will begin using the space for upcoming webcasts beginning Feb. 15. The company plans to offer webcast services to associations, leagues, and credit unions through its CU Live production services

Separately, re:Member Data Services (RDS), Indianapolis, has launched a web-based education series aimed at "helping credit unions better understand the business applications of new software features."

Called the "Business Application Series," sessions are offered to RDS customers at no cost.

"Most of our education sessions have focused on the technical implementation of new features," said RDS' Kristie Greenleaf. The first session in the series was on Affiliations, a new relationship management feature in the cuStar software. Thirty-six customers attended the sessions, using their Internet browsers to view the visual portion of the event and calling a toll-free phone number for audio access. Sessions are one hour in duration and customers may register on the RDS web site at www.remember.com under the training link.

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