Digital Dialogue Inks 10-Year Deal with Financial Service Centers Cooperative

Published June 11, 2008, 11:05 p.m. EDT

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Updated August 27, 2020, 1:12 a.m. EDT

1 Min Read

CHICAGO – Digital Dialogue yesterday said it has signed a 10-year contract with Financial Service Centers Cooperative to provider call center services to the CUSO’s shared branching network.

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Digital Dialogue developed custom-branded call center services specifically for FSCC credit unions and members, including transactional support, customized greetings for each credit union and other scripting options. Through its partnership with FSCC, Digital Dialogue processed 1.2 million transactions in 2006 and 1.8 million in 2007.

Digital Dialogue is a unit of credit union-owned PSCU Financial Services.

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