CHILLICOTHE, Ohio Homeland CU has signed with TRC Interactive to implement the company’s First Line of Defense Fraud Detection and Loss Prevention Challenge, an online exercise designed to keep staff focused on the latest frauds.
The company said each individual challenge in First Line of Defense is a simulation that replicates the transaction experience. It is up to the learner to decide if the transaction being presented to them is legitimate or fraudulent. Participants become more vigilant to potential fraudulent items through the practice they receive, TRC said.
While all participants ultimately are presented with the same Challenges, TRC said the Challenges are randomized so users do not experience them in the same order.
