How One CU Transformed Its IT

BROCKTON, Mass.-HarborOne's three-year technology transformation started in early 2009 with an infrastructure overhaul, said Wayne Dunn, SVP and CTO. "For example, we moved from physical servers to virtualization and a Storage Area Network. We put in a Multiprotocol Label Switching connection.

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"A 40% increase in IT spending is supporting the transformation, with a gradual decrease in the IT budget next year," he added.

To ensure an integrated architecture, Dunn suggested that CUs start by talking to systems architects rather than sales personnel at the pre-sales table. "Get a sense of what's under the covers," he said. "And visit your vendor shops."


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