Intervoice Introduces Speaker Verification System at BAI Retail Conference

Published November 14, 2007, 7:02 p.m. EST

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Updated August 27, 2020, 1:32 a.m. EDT

1 Min Read

LAS VEGAS – Intervoice Inc. announced the addition of voice verification to its call center product.The company’s Intervoice Banking 4.0, introduced yesterday at the annual BAI Retail Delivery conference, adds a layer to the authentication process after successful PIN authorization: the voiceprint of a caller. The voiceprint is not a recording of the voice, but a set of measureable characteristics that uniquely identify a human voice.The Intervoice Banking 4.0 application integrates with many of the top bank core processors and with most call center and banking environments.

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