NCUA Enhances PALS Website With Best Practices

NCUA's Partnering and Leadership Successes (PALS) Best Practices Website has been enhanced with a new search feature that helps users find best practices from credit unions in their states. "PALS best practices offer credit unions the opportunity to learn from their colleagues what works in trying to reach out to new members-especially the underserved-and to improve services to existing members," observed Matz, who launched her PALS initiative in February 2003 and unveiled the PALS Best Practices Website this past February. The enhancement allows state-by-state searches of more than 300 innovative programs offered by nearly 200 credit unions in 40 states. To add programs to the PALS Best Practices Website, credit union officials can e-mail five bits of information to BoardMember.Matz ncua.gov.