The National Credit Union Administration is warning CUs about a phishing scam that targets consumers with communications that claim to come directly from the regulator.
According to a release from NCUA, some consumers have been receiving text message that say "National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445."
NCUA wants credit unions and their members to know that the communication is fake and that the agency does not solicit personal information via the phone or Internet.
If consumers receive this message or others they believe to be fraudulent, they are advised to contact NCUA's Consumer Assistance Center at (800) 755-1030 between 8:00 a.m. and 5:00 p.m. ET, along with contacting local law enforcement and the credit union where the consumer has accounts.
Consumers can also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
NCUA operates an online