VANCOUVER, Wash. - People's Community FCU said it contracted with Lending Solutions Inc. for the company's online and phone-based lending products.
The credit union is using LSI's WebClose service, which allows an applicant to engage LSI loan officers in a real-time chat to discuss rate and payment options, payment protection coverage, and closing information.
It also is using LSI's Member Service call center to handle routine member service requests 24/7.
The $736 million Orange County bank had faced a smattering of enforcement actions over the years, including for concentration risks, governance issues and questionable insider transactions.
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The platform had a lawsuit filed against it by New York officials this week as the latest in a series of cases against prediction markets on the state level.
The Canadian bank's U.S. operations experienced challenges following a large acquisition on the West Coast. But the bank is now making good progress, according to a top BMO executive.
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