Product & Service
Seven-Seventeen CU Recognized
LAS VEGAS-Seven Seventeen Credit Union received the Best Practice in Technology award at the 2004 Call Center Conference in Las Vegas hosted by the Credit Union Association of New Mexico. The Warren, Ohio-based Seven Seventeen did a presentation at the show on how it improved member service by reducing redundant employee questions and reducing the time employees spend researching products and procedures using a solution from SilverCloud."
For info: www.silvercloudsoftware.com
2,500 CUs Using SimpliCD
COLUMBUS, Ind.-Just slightly more than one-quarter of all credit unions have now invested in the SimpliCD product through Primary Financial, a CUSO owned by twenty-nine corporate credit unions and U.S. Central. The 2,500 credit union investors represent an increase of nearly 44% in the number of credit unions using SimpliCD since the Primary Financial was acquired by the CUSO, Corproate Exchange. At present, SimpliCD outstandings are approximately $3.4 billion. "When Primary Financial was acquired by Corporate Exchange, we expected substantial growth, but what we've seen has well exceeded our expectations," said Greg Moore, chairman of Primary Financial and CEO of Georgia Central Credit Union.
Pioneer CU Selects Members Group
GREEN BAY, Wis.-The $200-millionPioneer Credit Union has signed with The Members Group, Des Moines, Iowa, for credit card processing and services. TMG is working with Pioneer to introduce two new programs-a platinum Visa and a home equity credit card.
Kansas Corp., SmartSource Agree
WALLINGFORD, Conn.-SmartSource Solutions, LLC, a wholly owned CUSO of Constitution Corporate Credit Union, has signed an agreement authorizing Kansas Corporate Credit Union, Wichita, to market SmartSource Solutions' suite of technology-based products to its membership, including website design and development, web hosting and cuboardroom.com, SmartSource's-online board communications and collaboration tool.
In addition, Kansas Corporate has also launched a SmartSource-designed website to better serve its members. The new site simplifies navigation and incorporates more pertinent economic data on the home page.