Sallie Mae Brings Jobs Back To U.S.

Published April 09, 2009, 7:59 p.m. EDT

|

Updated August 27, 2020, 12:43 a.m. EDT

1 Min Read

WILKES-BARRE, Penn.-In a reverse of the trend at many U.S.-based company, Sallie Mae reported that over the next 18 months it will return to the United States some 2,000 call center jobs that it had earlier moved overseas.

Processing Content

Approximately 600 of those jobs are to be based in Wilkes-Barre. The student lender is also hiring IT and operations support roles. "The current economic environment has caused our communities to struggle with job losses," said CEO Albert Lord. "They need jobs, and we will put 2,000 of them into U.S. facilities as soon as we possibly can."

For reprint and licensing requests for this article, click here.

MORE FROM AMERICAN BANKER

Core systems

Phoenix bank core relaunches as PhoenixWorx

Constellation Software subsidiary CORA Group rebranded its U.S. core banking service as regulators are looking to inspect core vendor relationships.

By Melinda Lucy
Tech Reporter

September 14
Artificial Intelligence

BofA and PNC respond to rising AI fears

Banks have embraced artificial intelligence for years. Now, after a week of dire warnings about the technology's risks, executives at two big banks are calling for caution and calm.

By Nathan Place
National Reporter

September 14
Secondary markets

IMBs need to watch HELOC securitization costs as banks enter

More depositories are getting involved in the securitized market and the competition is likely to add to expense management challenges of smaller balance loans.

By Bonnie Sinnock
Capital Markets Editor

September 14
Synchrony

Synchrony CFO: Consumers 'incredibly responsible'

Consumers' spending and payment behaviors were "holding very firm" despite inflationary pressures, Synchrony Chief Financial Officer Brian Wenzel said at the Barclays Global Financial Services Conference.

By Joey Pizzolato
Reporter

September 14
Regulation/Compliance

Sen. Warren probes private equity's bet on life insurers

Sen. Elizabeth Warren sent a request for information to the National Association of Insurance Commissioners about state regulators' efforts to address private equity ownership of life insurance companies.

By Kate Berry
Reporter

September 14
Practice and client management

How emotional hangups hinder advisor succession planning: Edward Jones

Advisors are still slow to plan for handing down their businesses, in part because of difficulties finding new owners they can trust.

By Dan Shaw
Reporter

September 14

Load More