Staff Intranet Credited For Aiding Training, Updates
The Intranet is quickly becoming the hot spot for employees at Atlantic Credit Union.
That's good news for the $245-million CU, said David Reis, vice president of IT. Employee training is streamlined,
"Our Intranet acts as one interface for multiple functions," Reis explained.
The Intranet browser is the portal for many of the CU's programs, including consumer lending, teller transactions,
Still to come to the Atlantic CU Intranet are its mortgage lending and MAPS auto leasing systems.
Employees navigate a growing number of the CU's technologies through the Intranet, which was launched for the
There are clear benefits to employee training from Intranet-based navigation.
"Because the programs operate in the same way, we don't have to teach employees how to use different programs,"
"We can focus more on serving the member instead of training employees on the technology," he added.
And IT staff doesn't have to run from computer to computer installing software updates. "The deployment of updates
Looking at the world through Intranet glasses doesn't mean the 30,000-member credit union has to compromise on
"The Intranet interfaces directly to our mainframe," said Reis.
In addition, employees can get their jobs done with greater flexibility. "They can access components from home on a
Reis is itching to see the Intranet become a community center, as well. "We're looking at a product that would help
The credit union has started making the Intranet a little homier by focusing on login content, according to Reis. "Our
The navigation content includes real-time feeds from the Federal Reserve and banking industry, a weather channel,
"Employees need new content to keep coming back," he continued. "We want employees to browse, so that they can