Account aggregation isn't dead-just look to the the number of users of the service at Stanford
"We probably have three to four times the penetration of other financial institutions," said Sam Tuohey, vice
Meanwhile, industry analysts seem to have given up even making predictions about U.S. adoption rates, even as
Most consumers haven't rushed to consolidate their online relationships at their credit union's and/or bank's
But at Stanford Federal Credit Union more than 10% of its 11,000 online members actively use the service. That's
Stanford FCU has run Palo Alto-based Teknowledge Corp.'s TekPortal aggregation platform in-house for almost one
Every time Stanford FCU online banking members log-in, they are pitched with a "quasi-newsletter" message
And when members decide to sign up, they can do so online, Tuohey continued. "Once you're logged in, you just
Clicking on the account aggregation page is a seamless experience for members, he added. "The interface is not
The aggregation product is billed as part of CU Online Plus at Stanford FCU, a "non-jarring" extension of the home
At some credit unions, aggregation can be nothing more than an attractive hood ornament.
"Other credit unions turn it on, and say, 'If you're interested, stop by or apply for it over the telephone,'" Tuohey
Aggregation may languish, particularly at those CUs offering an ASP version, according to Steve Zorn, director of
"It's out of sight, out of mind, if you choose an ASP model," said Zorn.
Tuohey, on the other hand, "is committed to aggregation," Zorn said. "It's something he's living and breathing on a
Just what does Tuohey see in aggregation? "Our members want it and need it," he said. "I want my member to log-
In addition, aggregation is part of Tuohey's 10-year plan to "let members know how they're doing in relationship to
This quarter, Stanford Federal Credit Union is on a campaign to recruit even more users, Tuohey added. "Our goal is