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COWWW Upgrades E-Statements

SPARTA, Mich.- COWWW Software, a provider of web-based archiving, retrieval, has modified its eStatements architecture to provide a unique eNotices solution to the $208-million KEMBA Financial CU, allowing members to immediately receive any alerts or notices via e-mail relating to their accounts, such as NSF notices, bounced checks, late or missed loan payments, etc.

Separately, COWWW said that its eStatement Plus solution is being implemented by the $520-million Numerica Credit Union, Spokane, Wash. The credit union cited the ability to enhance its home banking services and to enable members to instantly view and print archived statements from its website drove the decision, as did the cost savings.

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Redundancy Test Without A Hitch

KENTWOOD, Mich.-CU*Answers reported that a total production redundancy rollover for its 85 credit union clients (representing more than 1,000 employees, 700,000 members and dozens of third party networks and ancillary vendors) went off without a hitch. The company rolled over to a redundant High Availability iSeries for a live 24-hour, mid-week period, and all members were able to reach their credit unions through every channel available without exception, the company said.

"Most people take network and IT redundancy and interruption planning (disaster) for granted, or just do not want to talk about it," said CEO Randy Karnes. "Many only make plans, occasionally dry-run the processes, and rarely speak of their commitment to 'real' efforts, believing it's cheaper to pay later for the mess, risk member inconvenience, and cross fingers in hope that nothing happens on their watch. This effort is worth the commitment, and it speaks to the values of being responsible to owners (members)."

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CUs Sign Up For Digital Option

MADISON, Wis.- More than one year after partnering to deliver eStatements to credit unions, LaserTech and DigitalMailer said they now are serving the digital communication needs of credit unions from Wisconsin to Florida. In December, 2002 the companies entered into a marketing alliance that allowed LaserTech to promote and support DigitalMailer's products within its group of credit union clients in the Midwest and Florida. LaserTech said the clients taking advantage of DigitalMailer's products serve more than 170,000 members and manage assets of more than $900 million.

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OFX Direct Line Released

MONTETT, Mo.-Jack Henry & Associates, Inc. is preparing to release its DirectLine OFX (Open Financial Exchange) solution. The product, which is now in beta testing, is an additional Internet banking solution directed toward personal financial management (PFM) software and commercial financial management (CFM) users, the company said. "The DirectLine solution is designed to interface with Intuit's Quicken and QuickBooks, Microsoft Money, and any PFM or CFM product that is compliant with the OFX standards," it added. "What was once cost prohibitive for all but the largest financial institutions, DirectLine makes economically feasible for Jack Henry customers.

Now, rather than purchasing an OFX server, credit unions can utilize JHA as an Application Service Provider (ASP)," the company stated, noting it will offer DirectLine OFX from its OutLink outsourcing facility in Lenexa, kan. to its in-house and outsourced clients.

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CEFCU Renews With ORC

McLEAN, Va.-Online Resources Corp., an outsourcer of online banking and payment services, has renewed its contract with the $2.6-billion Citizens Equity First Credit Union, Peoria, Ill. An Online Resources client since 2001, CEFCU will expand its services to include the company's ICM marketing programs.

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Reed Data Releases Revisions

MIDWAY, Utah-Reed Data (RDI) has released Revision 5 for the DocLogic2 Electronic Document Delivery Suite. "It is a very exciting time for us", says Mark Fierro, Product Manager at RDI. "During the last year, we have expended enormous development efforts into bringing this new release about. This release, founded on our traditional, Open Standards and Architecture, perspective will provide benefit to every one of our technology partners." Revision 5 includes enhancements to all RDI products under the DocLogic2 suite umbrella including RDI's Service Center application.

Land Of Lincoln To USERS

DECATUR, Ill.-Land of Lincoln Credit Union has chosen USERS Inc.'s DataSafe In-House system. The $87-million CU is the sixth credit union to sign with USERS in the last six months. According to Valley Forge, Penn.-based USERS, one factor driving the credit union's decision to switch core processors was a need for more advanced sales and marketing functionality-a must in an area that's home to four community credit unions and numerous banks. Land of Lincoln chose USERS from a field of seven core system suppliers.

"Our sales capabilities are becoming more important every day, due to the keen competition in our area," said LoLCU President Mac Dunaway. The browser-based Cross-Selling Manager supports consistent, real-time cross-selling via front-line staff or the Internet. Land of Lincoln will also employ USERS' Relationship Pricing software to automate the management of its member rewards program-gaining significant efficiencies, while encouraging member usage of more credit union products and services.

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qbt, Share One Agree

NEW YORK, N.Y. and MEMPHIS, Tenn.-qbt, a provider of real-time financial systems integration, and Share One, Inc., a provider of core processing systems for credit unions, announced the installation of qbt's MultiPoint EFT Processor at Eglin FCU.

The $850-million Eglin FCU, Ft. Walton Beach, FL, is running MultiPoint EFT Processor to integrate Fiserv EFT/CNS platform to its in-house implementation of Share One's NewSolution member processing solution. The project was implemented and managed by Share One.

Separately, qbt and EPL, Inc. have added an interface to the Mosaic Postilion platform at the $1-billion Kern Schools FCU, Bakersfield, Calif.

The Mosaic platform will be used to drive the credit union's ATM network. qbt's MultiPoint EFT Processor is used to translate the ISO 8583 messages from the Postilion platform into the XML messages used by the credit union's core data processing system provided by EPL. Inc. MultiPoint EFT Processor is running inside the KSCU's data center on the Sun platform using Oracle as its database server.

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