The ‘Info Guy’ Is The AnswerMan At Whatcom Educational CU

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BELLINGHAM, Wash. - (05/16/06) – Whatcom Educational CU hasimplemented a new online member care service on their websitecalled the ‘Info Guy.’ The Info Guy, produced FuzeDigital Solutions, gives members at the $440 million credit unionan alternative to in-person or phone support for inquiries and isavailable 24/7. Just as importantly, it provides answers for staffin support of members by providing a common source for consistent,accurate and reliable information. Fuze Digital’s The FuzeSuite captures every interaction with members to give staff accessto the historical insight they need to respond more effectively andbetter support relationships with the credit union’s 40,000members. Fuze Digital is based in Bellevue, Wash.

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