SCRANTON, Penn. – Tobyhanna FCU is converting its ATM, debit and credit card processing solution with Jack Henry & Associates’ JHA Payments Processing solution.
“We wanted something in-house, live, and in real time that did not require updates on more than one database,” said Travis Frey, vice president of information technology for the $156-million credit union.
“We looked at PPS and were immediately taken with its level of customer service. We no longer need to rely on a third-party for reporting. Since everything is now 'just a loan' and 'just a card,' we are able to create on-demand programs as well as customer reports to automate and create efficiencies across the board,” said Frey.











