LAKE JACKSON, Louisiana - (11/28/05) Texas Dow Employees Credit Unionreported it is already seeing dividends from a new trainingfacility it has opened that includes a mock branch set-up. The roomincludes a remote teller system, mock teller stations and cubiclesset up in the same way the credit unions branches are.Training Director Caite Blount said the goal is to make front-linestaff comfortable and at-ease when they are first put in front ofmembers. TDECU has a training cycle of approximately 31 days.Employees are videotaped and critiqued during the training. Thecredit union said that all employees are taught the R.E.A.L. methodof member service, an acronym for Real, Efficient, Accommodatingand Loyal.
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As AI and digital assets become mainstream, banks are spotting new opportunities to integrate payments with other activities.
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House Republicans overcame internal divisions to narrowly pass President Trump's tax and spending package Thursday afternoon. The measure would cut the Consumer Financial Protection Bureau's funding level, among other provisions.
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A new partnership with Google Cloud will let the Spanish bank offer Gemini to all staff after a successful ChatGPT deployment.
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Atlanta-based CoastalSouth's initial public offering prices at $21.50 a share; Valley National Bancorp announces Lyndsey Sloan will succeed Gary Michael as general counsel; Webster Financial Corporation taps a new chief risk officer and appoints a new board member; and more in this week's banking news roundup.
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