PROVO, Utah -
Credit Union Journal asked UCCU to share some of its member feedback, which seems to range from somewhat sentimental to a bit bizarre:
"You guys rule, found everything I was looking for online. Sure makes doing taxes easier and faster!"
"Thank you for getting a new flag. The other one was looking very tired and worn out!"
"This is the best financial institution I have ever worked with. Your technology capabilities outstrip even the largest banks."
"The only complaint I have is with your internet service. It's terrible. It's down most of the time and it just keeps getting harder and slower to do banking online with UCCU."
"The online bill paying is WONDERFUL. I can sit down and pay my bills in a few minutes, without worrying about envelopes, stamps, pen, or ANYTHING. Thank you for providing this free service!"
"Give me zero percent interest on my loans."
"You should put tip jars on each of the member service reps desks so that us members can show our appreciation."
"I love UCCU-In a moment of foolishness-I switched to Wells Fargo for checking and savings-worst mistake of my life!"
And one member e-mailed to complain that Utah Community CU one day had allowed a foreign-made car to park in the credit union parking lot, and the member even threatened to switch financial institutions, according to a UCCU call center employee.
