Volunteers Willingness To Put In Time Helps Ensure Future
Rolla Federal Credit Union's volunteers are willing to do most anything-work at weekend business
RFCU President Janet S. Craig says they are strong, dependable and dedicated.
"Our board recognizes the decisions we make now will lay the groundwork to ensure the future of our credit union."
Of course, paid employees do their share as well, she said. Because of the CU's small size-$22 million-there are no
Employees Must Multi-Task
"Employees have to multi-task when you are this size," she said, adding that no one seems to mind. "Our employees
They all work to maintain that high-touch feeling despite the challenges of automation that include the impersonal
The credit union is located in Rolla, Mo., a town of 17,000 people, at the base of the Ozarks. It was formed in 1959
Craig, a 20-year veteran of the CU community, said she feels very fortunate to say, "I like my job."
With the assistance of trade organizations, she said, her CU has not only been able to survive, but thrive in an
Confident In Future, But...
"I believe small credit unions can survive," she said. "However, smaller credit unions need to be willing to see
In addition to a "strong" state league, she said that CUNA has created an Internet link dedicated to the concerns of
For anyone considering a job in the financial business, she said, credit unions are a great place to learn. She added