GFA FCU, Gardner, Mass., promoted Pamela Genelli to VP/culture officer.
Oregon State CU, Corvallis, Ore., hired Amanda Brenneman-Brown as its director of community education.
Catherine Donaldson, senior mortgage loan originator at Alaska USA Mortgage Company, a wholly-owned subsidiary of Alaska USA FCU, Anchorage, Alaska, has been recognized as Affiliate of the Year by the Greater Fairbanks Board of Realtors.
GFA FCU, Gardner, Mass., said Rachel Theriault is retiring as branch manager.
Anne N. Brigis
Bethpage FCU, Bethpage, N.Y., promoted Anne N. Brigis, president and CEO of the YMCA of Long Island, from associate board member to full board member status.
CO-OP Financial Services, Rancho Cucamonga, Calif., said president/CEO Stan Hollen will retire in May 2016.
Maria Y. Rolston, AVP at Franklin Mint FCU, Broomall, Pa., was promoted to director of human resources.
Clark County CU, Las Vegas, Nev., appointed Chad Heese as chief credit officer.
The McLean, Va.-based company admitted that it failed to file suspicious activity reports even in cases when it knew about criminal charges against specific customers. The misconduct took place in a unit that served check-cashing businesses and was later shut down.
South African bank's approach to chatbots offers lessons for U.S. players; small lenders embrace automation for latest PPP round; flush with capital, Canadian banks eye U.S. acquisitions; and more from this week's most-read stories.