As shopping gets more digital, so does fraud. The rise in technology at shoppers' fingertips provides many new channels for scammers to exploit.
Gift Card Grab
Digital gift cards are a hot item for consumers and fraudsters alike. Fraudsters use stolen credit card data to buy digital cards that can be used around the Web; this scam accounted for 9.5% of all attempted online fraud in the past year, according to ACI Worldwide.
The average dollar value of fraudulent transactions dropped $9, to $273, this year because retailers are offering free shipping promotions and other discounts, according to ACI Worldwide. But this decline in transaction size is offset by a higher frequency of fraud.
In mobile commerce, the priority is often on simplicity instead of security. As a result, mobile devices are "playing catch-up" to desktop e-commerce sites, according to Mike Gross, Experian's director of risk strategy for fraud and identity.
The EMV Effect
It may still be too soon to see a sharp rise in e-commerce fraud in the U.S. as a result of EMV security spreading at the point of sale, but fraudsters will gradually start devoting more attention to digital channels.
Buy Button Confusion
The addition of "buy buttons" to social media is transforming it into a trusted channel for purchasing. But the concept is still new enough that merchants may not have the proper protections in place.
Phishing Goes Mobile
Consumers have near-constant access to emails and alerts delivered through their phones, giving phishers a new channel to use to trick shoppers into revealing their financial data.
The McLean, Va.-based company admitted that it failed to file suspicious activity reports even in cases when it knew about criminal charges against specific customers. The misconduct took place in a unit that served check-cashing businesses and was later shut down.
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